Contact
Contact PaintPDF
Email is the one support channel. It reaches the people who build PaintPDF, and it covers questions, bug reports, billing and privacy requests.
Support email
Write to support@paintpdf.com. There is no phone line and no live chat; email keeps every request in one place and lets us reply with the detail the question needs.
What to include
- The document type and what you expected it to contain.
- What happened instead, with a screenshot if you have one.
- The browser and device you were using.
- For account or billing questions, the email address on the account.
Do not paste confidential document contents you do not need to share. For a bug, the document type and a short description are usually enough.
Billing and plans
Subscriptions are handled by Polar. For a billing question, or to change a plan, email us from the address on the account and we will help.
Privacy requests
For access, correction, export or deletion of your data, see the privacy policy or email us. We respond within a reasonable time and within any period the law requires.
Missing a document type
If the document you need is not in the generator list, tell us. Requests help us decide which pages and recipes come next.